Wednesday, March 18, 2015

Why You Should ‘Claim’ Your Review Sites!

Tripadvisor, Urbanspoon, Yelp, Google Plus and even Facebook. These are some of the major sites your business will receive reviews on. If that isn’t enough of a reason to claim these pages, we will give you a few more. Claiming your business listing on these review sites allows you to not only edit and update the information listed about your business but you can respond to any reviews that come into the system. You should also claim your listing to protect yourself against disgruntled ex-employees or customers.  If the page is left unclaimed you can mark the business 'Closed for Business'! Now you don't want that, do you?
As someone who is diving into their daily duties of being an owner, a chef, a janitor, or even a waitress; we know you don't have time to focus on your online presence as well. With our new Social Media Management and Reputation Monitoring platforms we are able to handle all the editing and responding for you. We have a knowledgeable marketing team that responds to negative reviews in a personal manner for you. Every response is created to pertain to that specific review and complaint from your customer. Nothing we do for these responses is auto generated or copy and pasted from Google.

Making sure you are attending to each of these matters is a integral to your reputation. Many customers ask us if they can delete these negative comments that they receive. You do not have the capability to do so on these, nor do we. These sites are almost the equivalent of a blog forum and people have their freedom of speech. Some people say there is no such thing as bad publicity, and I would have to agree; it’s all about how you handle it. Ordereze is offering a solution so you can get back to your in store presence. All you need to do is help us claim the accounts!

Below are some links with step by step instructions on how to claim these business pages!

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